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Insurance News

New Claims Data Highlights the Importance of Choosing the Right Life Cover
New Claims Data Highlights the Importance of Choosing the Right Life Cover
16 Sep 2026: Paige Estritori
The latest life insurance claims and disputes data from Australia’s regulators is a useful reminder that buying cover is not just about finding the lowest premium. For households comparing policies, the more important question is whether the cover is likely to work as expected at claim time. - read more
New APRA rules put insurer systems under the spotlight
New APRA rules put insurer systems under the spotlight
09 Sep 2026: Paige Estritori
Australia’s tougher operational risk regime is sharpening the focus on how life insurers manage the systems, partners and processes that sit behind every policy. APRA’s CPS 230 standard requires regulated insurers to identify critical operations, set clear disruption tolerances and strengthen oversight of material service providers. For customers, this is not just a back-office compliance story. - read more
Automation Is Changing Life Cover Decisions
Automation Is Changing Life Cover Decisions
02 Sep 2026: Paige Estritori
Recent industry reporting has put renewed attention on how artificial intelligence and automated decision-making are being used across insurance. For life insurance customers, the issue is not whether technology is good or bad. It is whether faster systems are being used in ways that remain fair, explainable and properly supervised. - read more
What Simpler Advice Rules May Mean for Life Insurance
What Simpler Advice Rules May Mean for Life Insurance
26 Aug 2026: Paige Estritori
The latest stage of Australia’s financial advice reform debate has direct implications for life insurance, particularly for people who hold cover through superannuation or have avoided seeking advice because of cost and complexity. The policy direction is aimed at making limited, practical guidance easier to access, including through super funds and financial institutions, while still maintaining consumer protections. - read more
Life Insurance Articles

The Crucial Role of Life Insurance in Business Continuity Planning
The Crucial Role of Life Insurance in Business Continuity Planning
Life insurance is a fundamental component that can play a significant role in the continuity of a business. Essentially, it's a contract between the policyholder and the insurer where the insurer promises to pay a designated beneficiary a sum of money upon the death of the insured person. This financial safety net can be crucial for businesses wanting to safeguard their future operations against unexpected losses. - read more
Key Person Insurance: Why Every Business Needs It
Key Person Insurance: Why Every Business Needs It
Key person insurance is a vital component of any comprehensive business strategy. Essentially, it is a type of life or disability insurance that a company takes out on its most valuable employees—those who significantly contribute to the company’s success. In the unfortunate event that such a pivotal team member can no longer perform their duties, this insurance provides the business with financial stability, allowing it to navigate the aftermath with greater ease. - read more
Why Life Insurance Matters: Securing Your Family's Financial Future
Why Life Insurance Matters: Securing Your Family's Financial Future
Life insurance is a financial product designed to provide peace of mind by ensuring that your loved ones are financially secure even in your absence. It offers a safety net, paying out a sum of money upon the policyholder's death or, in some cases, after a set period. This payout can help cover expenses such as mortgage payments, children's education, or day-to-day living expenses, thereby maintaining family stability during difficult times. - read more
How Buy/Sell Agreements Use Life Insurance to Secure Your Business
How Buy/Sell Agreements Use Life Insurance to Secure Your Business
Buy/sell agreements are crucial tools in business planning, designed to outline the process for transferring business ownership when a significant event occurs, such as the death, retirement, or incapacitation of an owner. These agreements ensure a smooth transition by predetermining the terms of sale and purchase among co-owners or with an outside party. - read more

Knowledgebase
Loss Ratio:
The ratio of claims paid by an insurer to the premiums earned, used as a measure of profitability.